At Zedzone Industrial Product Private Limited, we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, purchase our products, or communicate with us.
Information We Collect
We collect various types of information from you to provide our services effectively, including:
Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
Order Information: To process your order for custom covers or tarps, we collect specific details related to your product requirements, including measurements, personalization instructions (text, logos, images), and any additional preferences.
Technical Data: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing activity. This helps us optimize the user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to reject cookies, but this may affect your ability to use certain features of our website.
How We Use Your Information
We use the information collected to:
Process and fulfil your orders for customized covers and tarps, including payment processing and shipping.
Communicate with you regarding your order, product updates, promotions, and customer support inquiries.
Customize and personalize the products you order, including the printing of logos, text, and images on your covers.
Improve our website’s functionality, performance, and customer experience.
Comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers, such as payment processors, shipping companies, and technology partners, who assist us in delivering our products and services.
In certain circumstances, we may be required to disclose your information if:
It is necessary to comply with legal requirements or government requests.
It is required to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website employs industry-standard encryption and secure payment processing to ensure your data remains safe. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
Access, update, or correct your personal information by logging into your account or contacting us.
Request the deletion of your personal information, subject to certain legal exceptions.
Opt out of receiving promotional emails by following the unsubscribe instructions included in the communication.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we securely delete or anonymize your data.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at sales@zippl.in or call +91 96628 59098.
Our office address: 210 Devraj Industrial Estate, Opposite to Gopal Charan Industrial Estate, Behind Star Industrial Estate, Bakrol, Ahmedabad – 382430