Processing & Delivery Time
At Zedzone Industrial Product Private Limited, all our covers and tarps are custom-made to fit the exact specifications provided by our customers. Due to the nature of customization, production and processing may take some time before the order is ready for shipment.
Estimated Delivery Time: On average, orders take 8-10 working days to reach customers. However, this may vary based on order size, shipping availability, and location.
Order Processing: Orders are processed promptly, and you will receive a tracking number once your item is shipped.
Shipping Carriers: We work with trusted shipping partners to ensure timely and secure delivery. Our team prioritizes the fastest available shipping partner to get your order delivered at the earliest.
Shipping Locations
Zedzone Industrial Product Private Limited ships to most locations within the United States, Canada, the UK, and Australia. If your location is outside these regions, please contact us at sales@zippl.in or call +91 96628 59098 to check for possible shipping arrangements.
Custom Order Policy: No Refunds, Exchange Available
Since all our covers and tarps are custom-made as per the customer’s requirements, we do not offer refunds once an order has been processed. However, we stand by the quality and accuracy of our products.
Refund Eligibility: Refunds are only applicable in cases where the item is damaged or does not match the specifications provided at the time of order.
Exchange Option: If a customer prefers, we offer an exchange option instead of a refund. In such cases, Zedzone Industrial Product Private Limited will provide a replacement cover or tarp in line with the original order.
Order Tracking & Updates
Customers receive a tracking number via email once their order has been dispatched.
You can track your shipment through the respective carrier’s website.
For any shipping-related inquiries, feel free to contact our support team at sales@zippl.in or +91 96628 59098.
Damaged or Incorrect Orders
If you receive a damaged item or one that does not meet your provided specifications, please contact us within 48 hours of delivery with images and details.
Our team will assess the issue and provide a suitable resolution, which may include a replacement or refund where applicable.
Changes to Orders
Once an order has been placed, modifications can only be made within 24 hours of placing the order.
After this period, production begins, and changes may not be possible.
For further assistance, reach out to our customer support team at sales@zippl.in or +91 96628 59098, and we’ll be happy to help.